After booking

Appointment Information

Share the priorities and practical details that will help make your scheduled appointment productive.

Do not enter usernames, passwords, Wi-Fi passwords, or security codes. Have relevant credentials available for your own use during the appointment.

Have not booked yet? Review booking information.

Do not fill this out if you are human:

Your appointment

Name

Email used for booking

Which service did you book? The relevant questions will appear after you choose a service.

Priorities for every appointment

What would make this appointment successful for you?

What is the most important thing to address first?

Do you have relevant account usernames/passwords available?

Yes No Not sure

Do not enter usernames, passwords, or security codes in this form.

Anything else we should know before the appointment? Optional

Anything we should know about arriving/accessing the location, such as parking, gate, or entry instructions? Optional

In-Home Tech Help details

Share what you know. It is fine to leave “if known” fields blank.

What type of device or problem are we working on?

Manufacturer/model, if known

Operating system, if known

When did the problem begin?

Is it constant or intermittent?

What happens when the problem occurs?

Exact error message/text, if convenient

What have you already tried?

Are other devices affected?

Home Tech Catch-Up priorities

Enter up to five tasks in priority order. Additional items can be reviewed together at the beginning of the appointment.

1 2 3 4 5

Whole-Home Wi-Fi details

Do not enter your Wi-Fi password.

Internet provider

Internet package/speed, if known

Router or mesh manufacturer/model, if known

Number of mesh nodes/access points

Is any equipment rented/provided by the ISP?

Number of floors

Approximate home size

Ethernet jacks available?

Current router location

Areas where problems occur

Symptoms/problems

Data Transfer & Backup details

Old computer: Windows or Mac?

New computer: Windows or Mac?

Does the old computer boot normally?

Can you sign in and access your files normally?

Approximate amount of data

Do you own an external drive that could be used?

What types of files need to be transferred?

What type of backup currently exists, if any?

Are there specialized applications, databases or accounting data that need attention?

Manual review may be required. If the old computer does not boot normally or you cannot access the files normally, this may not be a standard transfer. Precision Tech Help will review the situation before representing the work as a standard Data Transfer & Backup service.

Precision Tech Help will use this information to prepare for your appointment. See the current Privacy Policy.

Appointment Information

In-Home Tech Help details

Home Tech Catch-Up priorities

New Computer Setup details

Whole-Home Wi-Fi details

Data Transfer & Backup details